What To Expect
As a new client of our Main Street Animal Hospital in Cambridge, you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are a general practice. We do our best to accommodate as many sick pet and emergency appointments that our schedule can allow, however please be prepared to be referred to an emergency clinic in some cases.
Due to our small lobby area, we ask that you call us when arriving for an appointment so we can make sure that we have an exam room ready for you. This also helps to decrease noise in the lobby and exam rooms and help decrease the stress of patients visiting with us.
For prescriptions and food orders we do have a pick up window located to the right of our front door that we ask our clients to utilize to reduce traffic and noise levels in the lobby area.
We are excited to meet you and your animal family members!
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are a general practice. We do our best to accommodate as many sick pet and emergency appointments that our schedule can allow, however please be prepared to be referred to an emergency clinic in some cases.
Due to our small lobby area, we ask that you call us when arriving for an appointment so we can make sure that we have an exam room ready for you. This also helps to decrease noise in the lobby and exam rooms and help decrease the stress of patients visiting with us.
For prescriptions and food orders we do have a pick up window located to the right of our front door that we ask our clients to utilize to reduce traffic and noise levels in the lobby area.
We are excited to meet you and your animal family members!
