COVID-19 Update (December 2, 2020):
1. We are still offering curbside services. When you arrive for your appointment please call us from the parking lot. The receptonist will take down your information and go over some general questions.
2. Once we are ready for your pet the RVT assisting the veterinarian with the appointment will call you and direct you to bring your pet to the front door. At this time we ask that you remain in your vehicle in the parking lot unless directed otherwise by staff.
** cats must be in a carrier
** dogs must be leashed securely
3. After the appointment the veterinarian will call you to go over exam findings and answer any questions that you may have.
4. If you are in need of the debit machine for payment you will then be directed to our " RX and Food" pick up window. There is now a shelter located at the window to protect clients from the cold weather and elements. After payment we will then meet you back at the front door with your pet.
Reminders:
To avoid long wait times at the pick up window we ask that you still call ahead of time for food requests so they can be ordered/ put aside for you. Orders can also be pre-paid over the phone.
We require 24-48 hours notice on all prescription request refills.
Due to our curbside service our phone lines are busier than normal. If you cannot get through please keep trying. Food and prescription requests can also be made through email.
Thank you for your patience during this difficult time!
1. We are still offering curbside services. When you arrive for your appointment please call us from the parking lot. The receptonist will take down your information and go over some general questions.
2. Once we are ready for your pet the RVT assisting the veterinarian with the appointment will call you and direct you to bring your pet to the front door. At this time we ask that you remain in your vehicle in the parking lot unless directed otherwise by staff.
** cats must be in a carrier
** dogs must be leashed securely
3. After the appointment the veterinarian will call you to go over exam findings and answer any questions that you may have.
4. If you are in need of the debit machine for payment you will then be directed to our " RX and Food" pick up window. There is now a shelter located at the window to protect clients from the cold weather and elements. After payment we will then meet you back at the front door with your pet.
Reminders:
To avoid long wait times at the pick up window we ask that you still call ahead of time for food requests so they can be ordered/ put aside for you. Orders can also be pre-paid over the phone.
We require 24-48 hours notice on all prescription request refills.
Due to our curbside service our phone lines are busier than normal. If you cannot get through please keep trying. Food and prescription requests can also be made through email.
Thank you for your patience during this difficult time!
